Employees’ performance and management needs to be carefully monitored and managed for a growing business as it is very vital for the investment and expansion plans. It is quite a challenge because a growing company requires the manger’s presence in various locations making his/her scope of access to the team remote. In such a scenario a performance measurement system can help track the progress of your business. It not only helps you track the current situation but can also prove to be a starting point for setting targets which can help you implement strategies for growth.
1. Random Quality checks
Random checks on quality can be done so that the actual performance could be measured. As such checks are random, it doesn’t give time to the employee to prepare for them and their actual performance could be understood. The checks could include, reviewing the daily work or phone bills or the time logs.
2. Client survey
Survey your clients on the satisfaction level. This not only gives an idea about the employees’ performance but also the interpersonal relationship skills of the employee. Client satisfaction is the ultimate goal of any organization and if the client is genuinely satisfied then your employee is on the right track.
3. Monitor Office practices & personal habits
The conduct of the employees in the office is very important as it not only influences the individual’s productivity but the team’s as a whole. People who indulge in gossips, distractions or use office resources for personal use, like the mobile for personal calls or computers for online shopping, should be strictly controlled to prevent it from being adopted by their coworkers. A clear communication on the expected behavioral code could be communicated to such employees.
4. Evaluate Personal presentation
Employees are the face of the company and their presentation matters as they indirectly market the company. Adherence to the dress code appropriate to the job and company culture is important. The employees who disregard your expectations and present a careless attitude reflect a negative image of the company. It is also likely that the performance of such employees does not meet the expectations.
Measure performance by calculating the cost of work performed. It can be calculated by measuring the time taken to produce a product or a service, Waste reduction, maintaining unit costs.
Non availability of the worker is a significant factor that can influence the productivity. Widespread absenteeism could also be due to managerial issues, low employee morale or a toxic work environment. The type of absence and its underlying causes can be diagnosed. Regardless of the reason, the effect it has on the productivity of the individual and the co-workers is certainly negative.
7. Collaboration tools
It is one of the best ways to measure the performance of employees. Collaboration is one platform that can connect and engage people across the globe to do meaningful work. Tracking of all aspects of project management right from time management to task completion to productivity, can be tracked effectively through collaboration tools.
A successful business owes much of its success to the diligent workers with optimal productivity. A clear understanding of the company’s goals and their personal objectives is vital for the growth of the organization and the employee. A close monitoring of the employee is essential for every company and the above ways can help gauge the performance and ensure that your firm is progressing on the right track.